Chris Castle

Chris Castle

I thrive on enabling others—whether that means helping my team shine while producing their best work, helping developers grow and learn, or helping my colleagues in marketing, product, and engineering stay true to the needs of developers.

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Director, Developer Relations Heroku (Salesforce) - Remote - April 2016 to present

  • Designed, developed, and presented demo applications for product launches, including Apache Kafka on Heroku and Automated Certificate Management
  • Advocated for developers by collecting and shared customer feedback internally from various sources: in-person, social media, forums, conferences
  • Tested new products and features prior to launch in collaboration with Product and Engineering
  • Represented Heroku at conference talks and sponsor booths both in-person and virtually at developer conferences throughout the U.S. and Europe
  • Shaped Developer Relations strategy, ensured team was executing toward strategic goals, and helped employees stay happy, healthy, and engaged with their work
  • Promoted frequently throughout four years from Individual Contributor to Lead to Director

Founder, Software and Hardware Engineer ctrl industries - Seattle, WA - March 2015 to April 2016

Technical Product Manager Simply Measured - Seattle, WA - July 2012 to August 2014

  • Developed, planned, and directed launch of report management product for Simply Measured's analysts, making report creation process faster and more powerful while reducing defect rate; grew and managed six-person team including engineers and a junior product manager
  • Managed four-person analyst team responsible for design and implementation of Simply Measured's product, 50+ customer-facing reports

Product Manager, Cloud Technologies VivaKi Nerve Center - Seattle, WA - February 2008 to July 2012

  • Created product vision, prototyped (Node.js, Ruby), and directed development of multi-agency API to to allow internal development groups to access and use our managed AWS infrastructure
  • Defined functionality and led development of data processing engine, processing ~1PB/week (Hadoop / AWS Elastic MapReduce)
  • Collected business requirements from 1,000+ users and defined product spec for centralized marketing data storage and provisioning system

Media Technology Specialist
Client Service Engineer

Avenue A | Razorfish - Seattle, WA - October 2005 to February 2008

  • Managed feature development of online messaging, tracking, and reporting products

Strategy and Data Analyst Microsoft - Redmond, WA - March 2004 to March 2005

  • Assessed advertising and technology markets in 30 countries to determine the potential viability of MSN’s business in those markets

Education, Skills, and Expertise

Colby College Waterville, ME - August 1998 to May 2002

B.A., Economics and Mathematical Sciences with Computer Science concentration
Senior Paper: Economic Consequences of Increased Internet Usage on Music Industry Sales